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Booking & cancellation information — FY interior design concept
Home / Booking & cancellation informationBEFORE YOU BOOK

Know what your confirmation means.

Understand the difference between exploring, enquiring and trying a demo booking.

Understand your journey
THE FOR YOU COLLECTION · DESIGN CONCEPT
01Demo

Try the experience

No real room or payment.

02Enquiry

Share your interest

A saved message with a reference.

03Reservation

Future availability

Real bookings are not open yet.

BEFORE YOU BOOK

Confidence begins with clarity.

01 / Booking & cancellation information

The demo booking journey

The Gurugram demo lets you choose a room, dates, room count, guest numbers and sample extras. The review page shows an illustrative total before a simulated confirmation.

No room is held, no money is charged and no confirmation email is sent. The temporary booking resets when the page is refreshed. You can select Cancel demo booking on its confirmation screen to test the cancellation state.

02 / Booking & cancellation information

An expression of interest

The stay and event forms save an enquiry and display a reference. That reference identifies a message, not a reservation. Availability, prices and any proposed services remain unconfirmed.

03 / Booking & cancellation information

Real booking conditions

When operating properties are introduced, review the selected rate and property conditions before paying. The details should specify the room or venue, dates, occupancy, inclusions, taxes and charges, payment schedule and confirmation process.

  • Cancellation deadline and any fee
  • Advance payment or deposit requirements
  • Changes, no-shows and early departure
  • Refund eligibility, method and expected handling time
04 / Booking & cancellation information

Refunds and payments today

The current demo and enquiry forms do not accept payment, so there is no paid FY booking to refund through this website. Do not send card, bank or UPI credentials through an enquiry form.

05 / Booking & cancellation information

Need clarification?

If you are unsure which flow you used, note the page and any displayed reference, then contact us. A demo reference begins FY-DEMO; stay and event enquiry references begin FY-.

THE NEXT STEP, FOR YOU

A little more clarity.

Have a question about this information? Start a conversation with us.

Try a demo booking